EMPOWERING RESULTS

At Aon, we shape decisions for the better – to protect and enrich the lives of members around the world.

We have pleasure in sharing the EY Microsite, Aon’s online platform which has been developed to provide you with the clarity and confidence to make informed decisions regarding your medical scheme and gap cover requirements. 

The EY Microsite provides members with instant and convenient access to essential information about the Discovery Health Medical Scheme and Kaelo Gap cover options to assist you in addressing your health and financial wellness needs.

Content available on EY Microsite includes:

Documents and Guides:

• On-line member application process guide
• On-line addition of dependant application process guide
• On-line guide to plan changes
• Benefit and rates one pagers
• Full benefit brochures

Communication:

• Medical scheme and Gap cover year-end alert
• Medical scheme and Gap cover year-end member letter

Training:

• Video guidance on what to consider when selecting your option
• Discovery Medical Scheme and Kaelo Gap cover induction training
• Year-end Medical Scheme and Gap cover training

It’s all about Aon providing you with choice, whether you wish to navigate pertinent information via the EY Microsite or wish to chat to an Aon Consultant regarding your healthcare needs.

Our Aon Consultants are available for virtual appointments, telephonic assistance, and on-site presentations on request.

Our role is to ensure that you receive the information and advice you need, whether it be at the time of applying for cover, changes during the year and specifically at the end of the year where we focus on annual medical scheme and gap cover changes for the following year.

In addition, we protect the rights of members by adhering to the Medical Scheme Act 131 of 1998 and scheme rules in attempting to resolve disputes with the Medical Schemes on behalf of the members, and we assist with disputes in respect of Gap cover claims.

Our Aon Consultants are available for any queries you may have. Please refer to the “Contact my Consultant” tab to access the contact details of the Regional Aon Consultant.