First time queries
For submission of new application forms, follow up on membership forms, assistance with selecting the correct options, clarification of benefit changes and contribution increases please contact dedicated Lancet team on:
Email address: [email protected]
Contact Number: 0860 100 404
For immediate assistance with first-time queries, please use the contact details provided below:
Discovery Health Medical Scheme
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Type of Query |
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Member App and Zone |
Call Centre Contact |
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Accessing of digital membership card |
WhatsApp - 0860 756 756, You can type “Hi” to start the conversation.
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Discovery Health Member app - visit the App Store/Google Play Store to download the Discovery App. (Click on the login if you already have a username and password or click on register to create an account). Discovery Health Member website – Tap on the link: https://www.discovery.co.za/ (Click on the login if you already have a username and password or click on register to create an account).
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0860 99 88 77 |
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Ordering of membership card |
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Submission and tracking of claims |
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Tracking of benefits Availability |
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Tax Certificate |
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Claims History Statement |
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Claim queries |
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Hospital authorisation |
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Chronic |
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Loyalty |
Momentum Health Medical Scheme
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Type of Query |
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Member App and Zone |
Call Centre Contact |
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Accessing of digital membership card |
0860 1 1 78 59 Web Chat: Log in to https://momentummedicalscheme.co.za/ and click on the chat button |
Momentum Medical Scheme Member app - visit the App Store/Google Play Store to download the. (Click on the login if you already have a username and password or click on register to create an account).
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0860 1 1 78 59 Virtual Help: visit https://momentummedicalscheme.co.za/ click on “Contact Us” then on “Click here to join virtual help session” for one of our consultants to assist you digitally Queries email: [email protected] |
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Ordering of membership card |
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Submission and tracking of claims |
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Tracking of benefits Availability |
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Tax Certificate |
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Claims History Statement |
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Claim queries |
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Hospital authorisation |
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Loyalty |
Momentum Health4Me
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Type of Query |
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Member App and Zone |
Call Centre Contact |
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Accessing of digital membership card |
0860 10 29 03 |
Momentum Health4Me Member app - visit the App Store/Google Play Store to download the. (Click on the login if you already have a username and password or click on register to create an account).
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0860 10 29 03 Queries email: [email protected] |
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Ordering of membership card |
|||
|
Submission and tracking of claims |
|||
|
Tracking of benefits Availability |
|||
|
Tax Certificate |
|||
|
Claims History Statement |
|||
|
Claim queries |
|||
|
Hospital authorisation |
|||
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Loyalty |
